Standard of Care

HMS that helps establish and maintain a standard of care through digitization and automation.

Patient Engagement

Data-driven solution with increased patient involvement for resolving your patients' healthcare needs.


Systematically improve patient experience, convenience, and ease of operability.

Referral Management

Boost healthcare with a digital platform for referrals that furnishes advantages for all involved.

Connected Care

Personalized and practical care delivered efficiently to patients, beyond the walls of the hospital.

Organ Transplantation

End-to-end application regulated for all processes of organ donation, allocation, and transplantation.

Primary Care Clinic

Digitize your clinic & engage with your patients by enhancing accessibility and connectivity

Nursing Homes

Leverage the advantage of personalised care and integration of services through our solutions.

Secondary Care Hospitals

White-labelled digital model with a complete solution for all facets of your hospital.

Tertiary Care Hospitals

White-labelled solution that is easily integrable with your Hospital Information Management System.

Government and Healthcare

Digitize governmental healthcare institutions and agencies through digital technology adoption.

Phygital - the Hospital of the Future

Combining physical and digital elements to create an enhanced experience for patients and
medical staff by leveraging technology is the foundation of the future hospital.

The healthcare industry is one of constant evolution and advancement. The future of healthcare is set to be radically transformed by the emergence of a new model - the 'phygital' hospital, which promises to revolutionize how healthcare is delivered. This innovative approach is already being seen in some hospitals, with the goal of providing a more efficient and cost-effective service to patients.

Phygital, a combination of the words physical and digital, refers to the integration of digital technology into physical spaces, and in this case, hospitals and healthcare institutions. This integration is revolutionizing the way we think about healthcare delivery, making it more efficient, convenient, and personalized.

The phygital hospital combines the best of both worlds to create a seamless experience for patients. Technology employed in this endeavor include automation, the Internet of Things (IoT), and even artificial intelligence (AI), so as to to create an environment that is tailored to the personalized needs of each patient. This provides access to the latest treatments and technologies for the patient beyond the walls of the hospital.

There are many factors involved with the phygital experience:


Tele-medicine and telehealth services are one of the hallmarks of the phygital hospital, which allows for remote patient care. Access to medical advice and treatment can be obtained from anywhere in the world, without having to travel to a physical hospital. This is done through the use of video conferencing, e-pharmacy, e-bookings of services, remote monitoring, and other digital tools. Telemedicine helps to reduce waiting times in clinics and hospitals, increase efficiency in service, provide follow-up care for discharged patients, and improve access to care for patients in remote or underserved areas.

Doctor in one mobile phone connected by a stethoscope to a patient in another phone

Streamlining & Automation

The phygital hospital can help to reduce the administrative burden on staff, as tasks such as scheduling appointments, ordering tests, processing lab results, and managing patient records can be streamlined with the help of digital tools such as electronic health records (EHRs) and artificial intelligence (AI). This will enable doctors to spend their most valuable time with patients, focused on providing high-quality patient care rather than mundane paperwork. This helps to save time and reduce errors, leading to better patient outcomes and lower costs, and improves the overall efficiency and effectiveness of hospital operations.

Out-of-Hospital Care

Out-of-hospital care is an important part of the hospital of the future. It enables patients to access services such as remote monitoring and consultations, book doctor or nurse visits, medicine delivery, home-lab sample collections, physiotherapy sessions, as well as receive educational materials and self-management tools. Having access to these services and tools can help reduce the need for hospital admissions and provide better health outcomes for patients. Preventive care is the theme being focused on, so the illness can be defeated even before things turn drastic. Out-of-hospital care can help to reduce the burden on healthcare providers, allowing them to focus on more complex issues.

Doctor checking the pulse of the patient by placing two fingers on the wrist


There will also be a focus on providing a more personalized experience for patients. Chronic-care management programs with constant doctor-interactions and omnichannel patient engagement throughout the course of trauma recovery will be a part of the processs. AI-powered chatbots can be used to provide information and advice, while advanced analytics can be used to identify trends and provide tailored care. This helps to ensure that patients receive the best possible care, tailored to their individual needs.

Internet of Things (IoT)

One of the most significant advantages of phygital technology in hospitals is the ability to collect and analyze large amounts of data. With the help of sensors, wearables, and other monitoring devices, hospitals can now collect data on a wide range of patient health metrics, such as vital signs, activity levels, and sleep patterns. This data can then be analyzed to identify patterns and trends, which can be used to improve patient outcomes. Smart technology helps to make the hospital experience more efficient and cost-effective, and deliver a connected care to patients.

Augmented Reality

Digital transformation in a hospital will also lead to the setting of the use of virtual reality (VR) for patient education, treatment, and rehabilitation. VR can be used to simulate surgeries or procedures, allowing patients to see and understand what will happen during their treatment. This can help to alleviate anxiety and increase patient satisfaction. Additionally, VR can be used to provide remote consultations, allowing specialists to interact with patients in other locations, improving access to care. VR can also be used to train new surgeons.

Artificial intelligence AI

Artificial intelligence (AI) is to play a major part in the hospital of the future. AI can be used to facilitate faster and more accurate diagnosis, treatment, and overall care. AI can function as a clinical decision review system to provide medical professionals with more insight into patient health, allowing them to make more informed decisions. It can also help reduce costs associated with healthcare, as AI can automate mundane tasks, leading to greater efficiency and productivity. AI can also be used to monitor patients, providing real-time data that can be used to inform decision making. Ultimately, AI can help hospitals provide better patient care while also making healthcare more accessible and efficient.


Another exciting example of phygital tech in hospitals is the use of robots and automation. Robotic systems can be used to perform a wide range of tasks, such as transporting patients, stocking supplies, cleaning, and even delivering meals to patients. This saves time and reduces the risk of human error, leading to improved operational efficiency, better patient outcomes and lower costs. Robotics is also used to assist surgeons in treatment, and to help with patient care.

There are many other ways in which also technology is going to be taking over the hospital, with one such example being 3D printing, which will be used to create prosthetics, implants, and even organs. All this allows for a much higher level of care from the hospital of the future, and patients will be able to get the exact treatment that they need.

It is expected that the innovative practices discussed in this article will be become increasingly widespread in the years to come, and Mocero Health is actively involved in some of these. As the healthcare industry continues to evolve, we can expect to see even more innovative ways in which phygital technology will be used to improve patient care and hospital operations.

Keep up with all the latest news at Mocero Health Solutions by checking out our Press Room.